With more than 35 years in business, Gate Repair Services is one of the most in-demand and most-rated auto gate repair shops in the area. They provide gate and garage motor repairs and installation services in and around Johannesburg.

Their services also cover a broad range as they’re also experienced in repairing and installing electric fences, intercom systems, GSM intercoms, remote controls, and CCTVs. Their clients love that they’re a go-to repair and installation shop for anything security-related.

We find their dedication to assisting clients in a timely fashion noteworthy. In fact, they have a 24-hour emergency service, even on public holidays.

We also learned that Gate Repair Services has 12 technical teams on the road, ready for service calls, and composed of trained mechanics. This is why they’re able to accommodate plenty of clients simultaneously.

We think their company is organised and very well-equipped in terms of manpower. We also appreciate that they make sure each technician demonstrates a high level of competency.

It helps that Gate Repair Services is multi-awarded too, which is a big plus on credibility. Over the years, they’ve received awards for service and customer service excellence.

Also, they have an administrative team with an operations manager, technical manager, salesman, and a call centre on standby to respond to any calls and inquiries. All in all, their we’re-always-available hallmark has remained largely consistent and highly-lauded.

Clients describe Gate Repair Services’ service as prompt, efficient, and cost-effective. They found their technicians professional, quick, and friendly.

Gate Repair Services is apparently responsive to their clients’ feedback too, which is great. However, we did notice they tend to get a bit defensive when they receive negative feedback, often denying what the customers are complaining about.

Securitech offers installation services and repairs for gate motors, driveway gates, gate remotes, electric gates, intercoms, and garage door motors. They’re described by their clients as no-nonsense, which means that they get down to business right away.

Securitech has been actively servicing neighbourhoods in Johannesburg even during the pandemic, and we’re told that this was much-appreciated by their clients.

Compared to other auto gate repair shops in the area, Securitech is a newly-established repair shop. However, we’re reassured by the growing number of positive feedback they’ve been getting from their clients.

Their technicians are praised for their expert insights and impressive workmanship. The company itself is commended for their fair pricing and cost-effective solutions.

Securitech also offers 24-hour emergency service, which is great. We hear that they’re just as quick to dispatch personnel even during late hours if only to do a quick fix – then return first thing in the morning to complete the repair.

We did hear some grievances about Securitech’s customer service, particularly on how difficult it is to reach them. There are also reports where technicians don’t show up at all.

We hope they improve their frontline services, not just for their sake but also the clients’, whose security is put at risk by issues like these.

JLG has been specialising in repairs and installation services for manual and automatic gates, electric fencing, intercoms, CCTV systems, pool motors, electricals, and security gates for 20 years.

More than their expertise, they have also proven their reliability, having served hundreds of repeat clients over the years. They’re open 24 hours every day and are on standby for emergency repair requests, which is always a good thing.

JLG operates with sliding gate motors and swing gate motors for domestic and industrial openings. For gate motor installations, JLG has a couple of brands they use.

One of these is the Centurion D2, which is widely used in residential and commercial properties. We’re impressed to know that the manufacturer has certified JLG as an authorised and qualified installer and repair shop for the said brand.

JLG is popular in the locale for providing immediate and efficient solutions to broken auto gates. The technical teams are also praised by past clients for their swift action after hours.

We also took note that JLG is apparently quite good at taking care of its customers. After the repair, we hear that JLG often sends someone back to check on the job days or weeks after.

What we think JLG should improve on, though, is customer service. We hear they have a tendency to be slow in responding to inquiries, which can be a turn-off for potential clients.

FGM Automation also made it to our list for their proven prowess in auto gate installation and repairs. They operate in several areas in Gauteng province and have been servicing auto gate repairs since 2002.

FGM Automation provides professional assistance with installation and repairs for garage doors and motors, electric fences, gate motors, and intercom systems.

One thing we like about FGM Automation is its good relationship with manufacturers. Because of these partnerships, FGM Automation has affordable rates for its products and services.

We also found it noteworthy that FGM Automation is a certified installer and repairer of the Centurion Systems and Digidoor product ranges.

Another thing we love about FGM Automation is that they give free repair services to all clients who had their gate motors and other products installed by the company. This is a one-of-a-kind treat as other companies just provide the usual standard warranty.

Clients commend the company’s quick turnaround time and great after-sales service. They also appreciate how the company checks on the repaired auto gates even after service.

However, we did hear some complaints about declined after-hours service requests, especially when the client is located farther away. This might be a dealbreaker for those who reside in higher-risk areas and need to be accommodated right away.

GaraTec™ Garage Doors might sound like a new auto gate repair shop in the area – but they’ve actually been around for years, just under the brand name Quick Garage Doors. They offer a broad range of services but focus on garage door and gate installations, repairs, and motors.

The first feature that makes GaraTec™ Garage Doors stand out is their promise to respond to service requests within 40 minutes. We like their sense of urgency and dedication to getting the job done right.

We hear their clients are quite satisfied with their repairs and their technicians are praised for never doing the job haphazardly. Instead, GaraTec™ Garage Doors are mentioned to really get into the root of the problem and work on that.

GaraTec™ Garage Doors’ technician teams also go through training to ensure that they’re qualified and produce excellent workmanship. Moreover, all their work follows the South African Bureau of Standards (SABS) safety regulations.

They’re also an insured business, which is great for clients’ peace of mind.

We also like that they provide annual service to automatic garage doors and gates they installed. They will also re-install and re-fit upon request.

Too bad they’re often fully booked, which may be a turn-off for clients with urgent repair needs. 

If there’s another thing we’d like GaraTec™ Garage Doors to improve on, it’s their customer service. There are minor complaints about the company’s customer representatives being rude or hard to reach out to.