When it comes to experience, Rentokil Initial claims the trophy from other pest control services in Johannesburg by a long shot. Ever since 1967, they’ve been at the forefront of protecting people from pest-borne disease and poor hygiene.

Just a quick fact: they actually have a parent company called Rentokil Initial PLC. This is one of the largest business services companies in the world, with 79,000 employees in over forty countries.

Anyway, we want to appreciate how, throughout all this time, they’ve never forgotten about their own community—being actively involved in both local and global improvement initiatives including the eradication of malaria and even protecting rainforests. 

They donate funds and spread knowledge on hygiene expertise through charity groups like Rentokil Initial Cares (RI Cares), which is their global charity programme. We think charity is a great indication of the kind of values that guide a company and its employees.

Moreover, we think it’s also great that the company practices a safety-first approach with all its employees. They do this by regularly mandating their staff to attend refresher training sessions that help reinforce the general safety of not just the employee, but the client as well.

In terms of customer service, they claim to focus on keeping open communications with their clients. 

Is it true? Well, given that they do offer their 24/7 service hotline for client support, we tend to think so.

While they do have the edge in terms of experience compared to other agencies, we generally think the larger an organization gets, the harder it is to manage. Rentokil Initial doesn’t seem to be an exception.

After interviewing a few of their clients, we learned there have been a number of issues regarding the internal processes in the company specifically on the part of their reception. In some cases, asking a simple inquiry could put you on hold for a significant period of time.

By the way, they don’t seem to offer free quotations, so if you were ever looking for a free home inspection, this company isn’t it.

For most cases, though, their services are generally still great. If you don’t mind the waiting time and minor inconveniences with their staff, Rentokil Initial could offer the right pest solution for you.

Although 011 Pest Control is among the youngest of companies in the pest control industry, they seem to be one of the most professional. We call them young since they only began operations around 2010 but even after just a decade, they’ve raised quite a reputation for great customer service.

But don’t take it from us: take it from their own former customers we’ve interviewed. 

A lot of their clients commend the professionalism of the company’s pest controllers as well as their efficiency—with most saying they always seem to get the job done quick and easy. 

While their hospitality is definitely on par with other pest controls in Johannesburg, we think their services are also outstanding. For one, they offer a 100% satisfaction guarantee, meaning you only pay them once the job is done and you’re fully satisfied with their work.

We think it’s also great that they have a 24-hour response time, meaning you could call them right now and they’d probably pick up within a day. So far, we haven’t received any complaints as of yet.

They offer free quotations, by the way, so you could get your problem diagnosed for free. Simply let them know about your problem and they’ll set a solution for you.

Speaking of solutions, they use a tailored-fit solution type of approach for every home. This means that whatever your home looks like or what type of problem you have, they’ll make a custom solution for you.

What sets Pest Protect apart from other pest controls in Johannesburg are the related services they provide. These services include Food Safety & Hygiene, which is great if you own a business that handles organic products or one that needs that extra polish.

For these businesses looking to assure themselves that their products are compliant with good manufacturing practices (GMPs), the company offers a number of solutions that could give you peace of mind.

 Usually, these solutions come integrated with pest control policies that the company happily provides.

Regardless if you own a food preparation business or not, though, their actual pest control services are top-notch according to our sources. In most instances, clients praised the company’s affordability and ability to satisfy their customers.

Oh, and a lot of their regulars we’ve interviewed also expressed how their services are very affordable. We’d highly recommend this pest control company for those on a tight budget. 

We like how the company uses a tailor-fit approach when finding solutions to different homes. This means whatever pests you may have scurrying around in your home, they’ll make different adjustments according to your needs.

There’s a 24/7 emergency pest control hotline you could make use of too, meaning you could call them up any time within the week in the case of an emergency.

One drawback we found is that they don’t seem to offer any free quotations. You’d have to pay them just to diagnose your pests.

Bugbusterz Pest Control And Cleaning Services may be an unfamiliar name for most residents of Johannesburg, but they’ve earned their spot in our list with their good prices and exceptional services.

A lot of former clients we spoke to have a lot of positive feedback on their response time as well—with a lot telling us about their employees arriving earlier than expected most of the time. 

In any agency or business, we think how employees treat their clients speaks a lot about the values and quality of that companies’ products.

Speaking of value, their prices are pretty great as well. When we asked around in Johannesburg, a lot of people mentioned how affordable their products and services are. 

We think this to be highly valuable given their adequate service – a lot of pest control services we found in the market do seem to be heavy on the wallet, by comparison. 

To top it off, they also offer free quotations and in-home assessments. They’ll let you know the price once they’ve thoroughly diagnosed your home and identify the root of the infestation.

By the way, did we mention they’re eco-friendly? That’s right. They utilize chemicals that are sufficient for the job yet also prevent harm from coming to your plants or pets. 

However, they don’t seem to offer a 100% satisfaction guarantee unlike other pest control companies. Meaning if pests were to ever come back to your home after they’re done, you’d have to book another appointment and get another fumigation from them.

When we talk of reputation, we think of Fumigation Worx and we’ll tell you why in just a bit. They’ve been serving the citizens of Johannesburg with pest management services ever since 2006 and have been going strong to this day.

Throughout the years, they’ve managed to amass a number of professionals in their workforce. We definitely like that each one of them is fully registered and qualified under the Department of Agriculture and Rural Development (DARF).

When choosing a company to handle pest control, it’s good to know whether their technicians are registered or not. We think individuals with a license can be a clear indication of the level of quality they can provide.

We find it great that the company also approaches problems with tailored-fit solutions, meaning they can adjust freely according to the size of your problem. For clients with businesses relating to food, they can offer a full HACCP Implementation Programme.

Moreover, their services are eco-friendly, meaning all their efforts are only directed at targeted species—leaving less room for harm to the environment. All their remedies are also approved and registered by the DARF .

While they do offer free quotations, a lot of clients we spoke to do mention their services come at a significant cost.

Nonetheless, we think they’re a great overall pest control company that definitely deserves a spot on this list.