Categories > Repairs


The 5 Best Phone Repair Shops in Johannesburg (No Rip-off and Scams!)

  • Experience and credibility - We chose phone repair shops that have over five years of experience to make sure they have sufficient knowledge in fixing phones. We also gave extra points to those that are accredited by certain phone brands.
  • Range of service - We picked phone repair shops that offer a wide range of repair services to a diverse range of cellphone brands.
  • Turnaround time - We selected phone repair shops that can finish the repair within or earlier than the agreed schedule.
  • Fairness of price - We included shops that charge a reasonable price for the overall quality of repair service provided.

Do you know what hurts just as much as hitting your pinky toe on the wall? It’s seeing your phone with a cracked and black screen after you stupidly bumped into a chair and dropped it screen-first.

And you know how to make that worse? Spend hours finding a reliable repair shop that’s qualified to fix it and won’t rip you off with the price, only to be left with a list of names you’re not sure you can really trust.

But don’t worry because we’re here to lift that burden off your shoulders (and make sure you don’t make the same mistake as me, aka paying thousands for a simple repair). Here are the top phone repair shops in Johannesburg that you can trust!

1. Mobilesoft Cellular


Services: Cellphone repair, tablet repair, laptop repair, and computer repair

Location: Shop # 10, 66 Grant Ave, Norwood

Contact: 011 830 1359, [email protected] 

Business hours: 

  • Monday to Thursday: 8:00 AM to 5:00 PM
  • Friday and Saturday: 9:00 AM to 1:00 PM


Google reviews score4.8/5
Facebook reviews score 4.6/5
Total reviews4/5
Score consistency 4.4/5
Experience and credibility4.5/5
Range of service5/5
Turnaround time5/5
Fairness of price4.5/5

Founded in 2003, Mobilesoft Cellular is one of the longest-running phone repair shops in Johannesburg. Over the course of 20 years, the shop has proven its expertise in quality repair by maintaining a good reputation and low return on their repaired phones.

One of Mobilesoft’s biggest advantages against its competitors is its technicians are qualified to repair a wide range of brands. Unlike most repair shops that mostly work with Apple, Samsung, and Huawei phones, the shop can also repair Nokia, Oppo, Vivo, and newer brands.

Aside from phones, the shop also repairs tablets, laptops, and computers. It’s basically a one-stop shop for all your gadget repair needs.

Its fast turnaround time also makes it a great destination for quirk repairs. Most repairs take less than two days unless the replacement part has to be sourced elsewhere, which is quite rare.

We also like that they offer a warranty for all their repair service as it gives customers peace of mind when sending their phones to them for repair. This is quite important since the repair shop isn’t accredited by any major brand.


  • Over 20 years of experience
  • Fast service
  • Repairs a wide range of gadgets and brand
  • Free quotes
  • Offers warranty for repair service


  • Not accredited by any major cellphone brand
  • Closed on Sunday

Efficient and well-priced

“Efficient and well priced service. Camera lens change done within 30 mins.”

Sahal Hoosen | Collect, Google Review

Staff go out of their way to accommodate needs

“Great, efficient service. I’ve been dealing with them for years and the staff really do go out of their way to accommodate needs. Highly recommend utilizing their services”

Duran Pather | Collect, Google Review

2. SUS Repairs


Services: Cellphone repair, battery replacement, screen replacement, water damage repair, and more

Location: 6 Albury Road 1 Magalieszicht Crescent Albury Office Park Dunkeld West, Dunkeld West, Randburg

Contact: (010) 023 1048

Business hours:

  • Monday to Friday: 8:00 AM to 4:30 PM


Google reviews score4.5/5
Facebook reviews score 4.8/5
Total reviews4/5
Score consistency 4.4/5
Experience and credibility4.5/5
Range of service5/5
Turnaround time5/5
Fairness of price4/5

With five qualified technicians available, SUS Repairs offers quality repair service to a wide range of gadget and phone brands at a relatively fast turnaround time. They can repair Apple, Samsung, LG, Sony, Acer, and Lenovo items.

SUS is also a Samsung-approved repair centre, so it’s one of the most reliable places to leave your Samsung device. They have a range of genuine Samsung parts to use if your phone ever needs a part replaced.

Despite being accredited by Samsung, it still offers a 3-month guarantee on all its work to ensure its customers. This is one great way for the shop to get the customers’ trust since the technicians’ 7-year collective experience isn’t long enough compared to other shops.

The repair shop’s fast turnaround time also stood out to us. My friend’s S23 Ultra was already ready with a brand new screen in two days, which was quite faster than we expected when they said they didn’t have the screen in stock and had to order it from a supplier first.

Their response rate to customers’ enquiries, though, isn’t as fast as their repair service. They take days to respond to emails and sometimes don’t answer the phone, making it hard for customers to get a hold of them and enquire.


  • Samsung-approved repair centre
  • 5 technicians available
  • 3-month guarantee
  • Repairs a wide range of brand
  • Fast turnaround time


  • Hard to contact
  • Relatively new in the business
  • Closed on weekends

Repaired in two hours

“Great service. They had the screen in stock, even though it’s an older model. Repaired it in two hours.”

Reney Warrington | Collect, Google Review

Fast service; price is roughly half of what Huawei quoted

Had a great experience with SUS repairs. Called them in the morning to see if they could replace my Huawei screen. They had the parts ready by midday. They replaced the screen while I waited and were done by 2pm. The price was roughly half of what of Huawei center quoted me. I highly recommend this place”

Paul Chatfield | Collect, Google Review

3. BrilliantTech_iFixit


Services: Windows, Android, and Apple phone repair, laptop and TV accessories, data recovery, and console maintenance

Location: 27 Trump St, Selby South

Contact: +27732030945, [email protected] 

Business hours:

  • Monday to Friday: 7:00 AM to 7:00 PM
  • Saturday and Sunday: 7:00 AM to 5:00 PM


Google reviews score4.7/5
Facebook reviews score 5/5
Total reviews4/5
Score consistency 4.5/5
Experience and credibility4.5/5
Range of service5/5
Turnaround time5/5
Fairness of price4/5

BrilliantTech_iFixit is your one-stop shop for all your phone needs. It offers a wide range of phone accessories, such as phone cases, screen protectors, batteries, and a lot more.

On top of that, the shop offers repair services to a wide range of cellphone brands. They can repair cracked screens, broken audio jacks, faulty microphones, water damage, broken power buttons, and a lot more.

One thing that we really love about them is they offer free diagnostic tests, allowing customers to decide if the phone’s worth repairing after finding out its problem. It also minimises the risk of extra charges being added as they go through with the repair process.

The shop is also one of our most recommended places for those who need a quick repair for their phone because of how fast they are. They’re typically able to repair phones within the day and are open until 7:00 PM during weekdays, so you can easily go to them after work.

We just hope they can make sure that the repairs are done properly before sending them out to the customers. Although we’ve personally only had good experience with the shop, a few customers experienced the same problems with their phone a few weeks after the repair.


  • 12 years in the industry
  • Repairs a wide range of gadgets and brand
  • Free diagnostic tests
  • Offers phone and laptop accessories
  • Fast service


  • Slow response to enquiries
  • Issues coming back after a few weeks

Good customer service

“Wonderful guy, with a good customer service, he helped me with IPhone X charge port, Thank you my brother!!!”

Mpho Ramadibane | Collect, Google Review

Professional service and didn’t have to wait for a long time

“Took my iPhone in for a screen, speaker and battery replacement and it feels brand new. The service was very professional and I didn’t have to wait for a long time. I really am a happy customer.”

Lungile Xaba | Collect, Google Review

4. iMobile Repairs


Services: Cracked screen repair, component replacement, liquid damage repair, and board-level repairs

Location: Shop No.8, Coachman’s Crossing, Corner Peter Place, Karen St, Bryanston

Contact: 011 794 7576, [email protected] 

Business hours:

  • Monday to Friday: 9:00 AM to 5:00 PM
  • Saturday: 9:00 AM to 3:00 PM
  • Sunday: 9:00 AM to 1:00 PM


Google reviews score4.7/5
Facebook reviews score 4.9/5
Total reviews4/5
Score consistency 4.5/5
Experience and credibility4.5/5
Range of service4/5
Turnaround time5/5
Fairness of price5/5

Previously known as gMobile, iMobile Repairs has been offering fast phone repair service to Jo’burg locals for the past 16 years. It specialises in repairing Apple products, like iPhones and iPads, though it can also fix some Android phones.

The shop is best known for replacing cracked screens within an hour. Since they already have a large stock of iPhone screens, they’re able to finish the repair much faster than other shops in the area.

It’s also really impressive how affordable their service is. Their quotes are usually much lower than other repair shops, especially Apple-accredited ones, and they rarely go over the quoted price, earning them a solid following among Apple users in the city.

That said, there are a couple of reports of the shop using non-genuine Apple parts for their repairs. This has caused some of the customers to return the phones to the shop for another repair.

Good thing iMobile provides a three-month to one-year warranty on their work, depending on the type of repair and damage. This makes it easier to have the phone fixed, in case the part they used isn’t functioning properly.


  • 16 years experience
  • Three-month to one-year warranty on repairs
  • Reasonable pricing
  • Fast service


  • Repair experience is quite limited to Apple products
  • Sometimes uses non-genuine parts

Very friendly, efficient, and professional

“Had a battery replaced and new screen saver applied. Very friendly, efficient and professional service from Mo. Thank you for such good service! Highly recommended!”

James Nel | Collect, Google Review

Friendly and amazing service, affordable prices

“The best cellphone repair centre in Sandton. My iPhone 11 wasn’t turning on and I was told at iPhone store that it will never turn on again, but Moh turned it on within 30 minutes. I don’t know how thank you guys for your friendly and amazing service. And not forgetting your affordable prices.”

Zuky Kuko | Collect, Google Review

5. Platinum Repairs


Services: Cellphone repair, laptop repair, shattered screen repair, and more

Location: 2 Humber St, Woodmead

Contact: 010 594 7588, 064 925 6653 (WhatsApp); [email protected] 

Business hours:

  • Monday to Friday: 8:00 AM to 5:00 PM
  • Saturday: 9:00 AM to 1:00 PM


Google reviews score4.6/5
Facebook reviews score 3.8/5 
Total reviews4.5/5
Score consistency 4.3/5
Experience and credibility4/5
Range of service5/5
Turnaround time4/5
Fairness of price4/5

Established in 2011, Platinum Repairs has quickly become one of the leading phone repair shops in Johannesburg. It now has over 30 staff and several partnerships with various insurance companies in South Africa.

Due to its huge manpower, it can offer to repair a wide range of products, from cellphones and laptops to appliances. It also has several technicians qualified to work with various brands, such as Apple, Samsung, Huawei, and LG.

What we really love about the shop, though, is that it offers both original and generic parts. While original parts are the best choice, the shop’s generic parts allow customers to have their phones repaired at a much more affordable price without a significant decrease in quality.

It’s also great that the shop offers a wide range of refurbished phones and tablets, giving customers the chance to buy gadgets at an extremely affordable price.

The only complaint we really have about the shop is its slow turnaround time. They sometimes take weeks to finish repairing phones, which is far slower than any other repair shop on this list.


  • 13 years in business
  • Partnerships with various insurance companies
  • Offers both original parts and generic parts
  • Offers refurbished products
  • Repairs a wide range of products


  • Some ineffective repairs
  • Slow turnaround
  • Closed on Sunday

Phone looks brand new; affordable rate

“I brought in my 3 year old Samsung Galaxy A72 today late in the afternoon and I tell you what; PLATINUM REPAIRS ARE TOP NOTCH!!! My phone’s screen and phone were so badly damaged, that I expected the bare minimum. What I got was splendid service. My phone looks and feels brand new! To top it off, Platinum Repairs came in at a more affordable rate than these gimmick repairers. Thank you so much PLATINUM REPAIRS for the wonderful work, service and friendliness. I’m forever a fan and customer from here on”

Baba Nkosi | Collect, Google Review

Excellent and prompt service

“Wow!! What an excellent and prompt service i experienced from the staff especially Tayla!! Keep up the good work… Simply exceptional, i will definately recommend. So happy with my device.”

Shallia Sam Kamanga | Collect, Google Review

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