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The Best Water Damage Restoration Services in Johannesburg

The Best Water Damage Restoration Services in Johannesburg

  • Credibility – The first thing we looked at is the credibility of the business. We assessed their experience in the field and looked at what accreditations and permits they have in relation to water damage restoration.
  • Quality of Staff – We also ensured that each of the staff, especially the technicians, has the necessary skills and training to provide efficient and effective services. We also gauged how they interact with clients.
  • Workmanship – Top-notch work is our priority, so we reviewed their workmanship, including the tools and techniques used to restore water-damaged properties to their pre-loss condition. 
  • Value for Money – We assessed the value for money by comparing the prices and services offered by various providers to ensure that customers get the best deal.

1. Visible Improvements

Visible Improvements' Homepage

Website: https://visroof.co.za/

Address: 2 Sail Pl, Bloubosrand, Randburg, 2188, South Africa

Contact Details:  +27 11 887 8555

Operating Hours: Monday – Friday 7:00 AM – 5:00 PM, Saturday 9:00 AM – 1:00 PM

Google reviews score4.2/5
Hellopeter.com reviews score4/5
Total reviews4.8/5
Score consistency4.5/5
Credibility4.65/5
Industry Experience4.6/5
Qualifications4.7/5
Quality of Staff4.6/5
Expertise4.5/5
Attitudes4.7/5
Workmanship4.5/5
Value for Money4.6/5

Pros

  • Has 40 years of experience
  • Follows SABS standards
  • Well-staffed with trained contractors
  • Complete with updated equipment

Cons

  • Reports on delayed servicing
  • Reports of haphazard work

Visible Improvements is a reputable roofing and damp proofing company operating in the Gauteng province. With over 40 years of experience, they have built a solid reputation in the field, making them one of the leading companies in the industry.

We like that they provide a wide range of services, including roof repairs, insulation, waterproofing, damp proofing, and water damage restorations.

In addition, they offer a value-added service of mould inspection to ensure that their clients’ homes are free from mould. We think this is really beneficial, as water damage is often accompanied by mould infestations. 

One of the remarkable things about Visible Improvements is their highly skilled and accredited teams of contractors. They have over 100 employees, ensuring that they have enough manpower to take on large and small projects.

Furthermore, quality control is a top priority for the company, and they adhere to the South African Bureau of Standards (SABS) to deliver top-notch workmanship. They use modern and safe equipment and materials to ensure that their work is always pristine.

However, there have been reports of inconsistency in the quality of workmanship from some previous clients. Some customers have complained that their solutions do not last long, causing more problems in the long run.

There are also minor complaints about delayed servicing, which can be inconvenient for clients with tight schedules. As such, potential clients should be aware of these issues before engaging in Visible Improvements’ services.

2. Maintenance Aid

Maintenance Aid's Homepage

Website: https://www.maintenanceaid.co.za 

Address: 33 Athol St, Highlands North, Johannesburg, 2192

Contact: +27 11 440 1649

Operating Hours: Open 24 hours

Google reviews score4.9/5
Facebook reviews score 5/5
Total reviews4/5
Score consistency 5/5
Credibility4.55/5
Industry Experience4.6/5
Qualifications4.5/5
Quality of Staff4.75/5
Expertise4.7/5
Attitudes4.8/5
Workmanship4.7/5
Value for Money4.7/5

Pros

  • Affordable pricing
  • Highly-commended for its strong workforce
  • Has an impressive wealth of experience
  • Offers guarantees
  • Open 24 hours

Cons

  • Some complaints about guarantees not being met
  • More focused on roof waterproofing

Maintenance Aid offers a wide range of services, including plumbing, electrical, roofing, painting, waterproofing, damp proofing, tiling, and general handyman services. They also offer maintenance contracts for clients who need ongoing maintenance services.

The first thing that impressed us about Maintenance Aid is the consistently high regard they’ve received from previous clients. It seems that their most notable strengths include great customer service, superb workmanship, and expertise.

Another of Maintenance Aid’s strongest assets is its strong workforce. The company is well-staffed with a team of highly-trained technicians who are often complimented for being hands-on, efficient, attentive, and approachable.

Many of their previous clients also prefer their services for excellent workmanship. While Maintenance Aid is more focused on waterproofing services, they do a great job in managing water-damaged walls and ceilings too.

The fact that the company offers guarantees for their services is something we value. This gives clients peace of mind as they know that the company is willing to be held accountable and stands behind the quality of their work.

While there are a few grumbles that stated that the guarantee for their projects was not met, Maintenance Aid was quick to reach out and deal with the concerns, which we commend.

3. Watergate 

Watergate's Homepage

Website: https://www.watergate.co.za/

Address: Chestnut Hill Shopping Centre, 3 Birt St, Fairmount, Johannesburg, 2192, South Africa

Contact Details: +27 11 485 2246

Operating Hours: Open 24 hours

Google reviews score4.8/5
Facebook reviews score4/5
Total reviews4.8/5
Score consistency4.5/5
Credibility4.6/5
Industry Experience4.6/5
Qualifications4.7/5
Quality of Staff4.5/5
Expertise4.5/5
Attitudes4.5/5
Workmanship4.5/5
Value for Money4.6/5

Pros

  • Has over 30 years’ experience 
  • Provides a no-excavation needed fix
  • Run by a team of licenced and registered plumbers

Cons

  • Asks for an upfront fee before servicing
  • Reports on delayed servicing

Watergate Leak Detection and Pipe Relining Services is a Johannesburg leak detection and pipe relining and management veteran. One of their advantages is their wealth of experience spanning over 30 years.

They are well known not only for their reputation but also for their unique approach to pipe and drainage issues. Watergate Leak Detection and Pipe Relining Services guarantees that your pipes will be repaired without the need for excavation.

This means that, unlike other plumbers who’ll drill holes in your wall and dig through your flooring, which often becomes the client’s problem after servicing, Watergate Leak Detection and Pipe Relining Services can provide a cleaner and smarter solution.

We appreciate how the company ensures that all of its plumbers are licenced and registered in order to maintain a high standard of workmanship. This way, clients can be confident that the team handling their case is knowledgeable.

Watergate Leak Detection and Pipe Relining Services also uses the most recent commercial plumbing products and other equipment to provide the highest level of service.

We also made sure that each team member is properly trained to use all tools and technology, for everyone’s safety.

One disadvantage of working with this company is that their team reportedly responds to service requests late. Past clients complained that they had to wait for weeks before a team was sent to the site.

On top of that, we’re told Watergate Leak Detection and Pipe Relining Services asks for an upfront fee before they even set an appointment for you, which can be discouraging.

4. All Roofing

Visible Improvements' Homepage

Website: https://visroof.co.za/ 

Address: 316 Corlett Dr, Kew, Sandton, 2090

Contact: +27 11 887 8555

Operating Hours: 7:00 AM-5:00 PM, Mondays to Fridays, 7:00 AM-1:00 PM Saturdays

Google reviews score4.2/5
Facebook reviews score 4.5/5
Total reviews4.5/5
Score consistency 5/5
Credibility4.7/5
Industry Experience4.8/5
Qualifications4.6/5
Quality of Staff4.6/5
Expertise4.6/5
Attitudes4.6/5
Workmanship4.6/5
Value for Money4.6/5

Pros

  • Over 40 years of experience
  • Full-service company
  • Accommodates residential, commercial, and industrial clients
  • Fair pricing for their services
  • Commendable after-sales service
  • Impressive portfolio

Cons

  • Complaints about trouble in claiming warranties
  • Difficult to contact

Visible Improvements, another industry veteran with over 40 years of experience, offers a range of roof services including waterproofing, damp proofing, and dealing with water damage.

We love that they’re a versatile and full-service company. Over the years, they’ve worked with hundreds of residential, commercial, and commercial clients, which we find impressive.

Another notable feature of this company is despite their experience and expertise, they keep their prices reasonable, which we appreciate. 

Past clients report that their teams are efficient and courteous, addressing issues and completing tasks in a timely manner, which is why many of these clients are regulars. Some customers also mention that they provide excellent after-sales service. 

Visible Improvements has notable big-name clients such as BMW, Nissan, GM, McDonald’s, and Douglasdale, indicating trust and reliability.

We also appreciate that they provide a free estimate service that allows clients to compare rates. Considering their superb work quality, we’re confident that they’ll offer value for money.

However, some of their previous clients have raised concerns about warranty issues that remain unresolved, which is alarming. We hope the company can attend to these worries.

Lastly, there are also minor complaints about Visible Improvements’ client communication. We heard a number of potential clients found it difficult to get hold of the company’s representatives, which isn’t ideal.

5. SA Damp

SA Damp's Homepage

Website: https://sadamp.co.za

Address: Ground Floor, Oxford Terrace, 3 9th Street, Houghton Estate, Johannesburg, 2195, South Africa

Contact Details: +27 11 467 7600

Operating Hours: Monday – Friday 8:00 AM – 4:30 PM

Google reviews score4.5/5
Hellopeter.com reviews score3.8/5
Total reviews4/5
Score consistency4.1/5
Credibility4.6/5
Industry Experience4.6/5
Qualifications4.6/5
Quality of Staff4.55/5
Expertise4.6/5
Attitudes4.5/5
Workmanship4.5/5
Value for Money4.5/5

Pros

  • Offers a broad range of services
  • Boasts 20 years’ worth of expertise
  • Accredited waterproofers
  • Adheres to SABS standards

Cons

  • Complaints about tardiness
  • One-off report on poor workmanship

SA Damp is a high-performing full service company that, unlike what their name suggests, provides a broad range of services concerning home maintenance. 

They specialise in damp proofing, waterproofing, water damage restoration, renovations, and painting services for residential and commercial properties. 

The company boasts expertise in the field, being backed by over 20 years’ worth of expertise. We admire how throughout the years, SA Damp has been committed to providing timely and superb workmanship.

It’s a plus for us how the company is dedicated to research and development, ensuring that they’re updated with the latest techniques and equipment. Their products and services also adhere to South African Bureau of Standards (SABS) standards.

Another feature we value is SA Damp’s team of highly-skilled technicians and renovation experts. We’re told each of their members is an accredited waterproofer, which is great as clients are ensure all staff are properly trained.

We also appreciate the dedication of SA Damp’s team to commit to finish each project on time and within budget. 

Nonetheless, there are two or three complaints from previous customers about the staff’s tardiness when working on-site, which can be an inconvenience for clients. 

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