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5 Top-Rated Security Companies in Johannesburg

7 Top-Rated Security Companies in Johannesburg

Experience - We chose companies that have had considerable industry experience in various kinds of security services.

Cost - We selected those that offer great value for money, especially for specialised services.

Client Service - We checked out what clients think of their response times, communication, and personnel, as well as the range and quality of their services.

1. Mtshoko Security Services

Mtshoko Security Services' Homepage

Website: https://www.mtshokosecurity.co.za 

Address: 132 Albertina Sisulu Rd, Von Brandis St, Johannesburg, 2001

Contact: +27 11 333 0396

Operating Hours: Open 24 hours

Google reviews score5/5
Facebook reviews score 5/5
YelloSA reviews score5/5
AfricABZ reviews score5/5
Total reviews5/5
Score consistency 5/5
Experience4/5
Cost5/5
Client Service4.25/5
Communication / Responsiveness5/5
Range of Security Services4/5
Personnel4/5
Response Time4/5

Pros

  • Negotiable pricing
  • Has its own security training college – homegrown talent
  • VIP and VVIP security available
  • Residential and commercial services available
  • National footprint

Cons

  • Mixture of experienced and inexperienced personnel

One of the things we love the most about Mtshoko Security Services is its flexibility to meet a client’s budget and needs. Although they have available packages for different occasions and requirements, they are willing to customise their services.

We also appreciate the breadth and depth of their experience, as they offer their services nationally. This tells us that they are deeply familiar with the landscape and the security requirements of different areas, which they are able to use to inform their approach to each project. 

They also boast both residential and commercial services, which makes them widely accessible to different types of clients.

What is unique to Mtshoko is its security training college, which forms its talent pool. We are impressed that the company is able to put the spotlight on homegrown talent.

We think that sourcing from its own training school allows Mtshoko to instill its vision, mission, and values early on and produce graduates that need less transitioning into the role. Because they already have the organisation’s DNA in them from their schooling, enculturation is not as hard.

Our only concern is that there may be clients or projects that may need a certain level of expertise in the personnel assigned to them. This may mean that fresh graduates may have to stay on the sidelines for specific projects until they have the necessary experience.

2. Cortac

Cortac's Homepage

Website: https://www.cortac.co.za 

Address: 1 River St, Riviera, Johannesburg, 2146

Contact: +27 86 126 7822

Operating Hours: Open 24 hours

Google reviews score4.6/5
Facebook reviews score N/A
AfricABZ reviews score3.7/5
HelloPeters reviews score1/5
Total reviews4/5
Score consistency 1/5
Experience5/5
Cost4/5
Client Service4/5
Communication / Responsiveness3/5
Range of Security Services5/5
Personnel4/5
Response Time4/5

Pros

  • Good response times
  • Services a good range of industry sectors, as well as residential and commercial needs
  • Unique solutions-based approach
  • Offers monthly defence training

Cons

  • One-off criticism on disruptive security audio and low responsiveness

What’s most impressive to us about Cortac is how deeply familiar and accessible they are to so many different sectors – from residential and commercial to mining, industrial, and agricultural.

Clients appreciate their armed defense services, which boast excellent response times. We like that they implement a unique solutions-based approach to each project, as this means that they really take the time to understand the client’s needs and preferences.

Cortac is also praised for the great teamwork among personnel. This is a great thing to be known for in this line of business, as clients will always look to see how streamlined the operations are to gauge the team’s ability to provide reliable protection.

Another thing that we really like about Cortac is its consistent efforts to get involved in the community. Clients love that they offer monthly defence training and household safety courses for caretakers and gardeners.

We think that this community connection is actually what makes them truly special. Imparting knowledge to the general public to equip them with the skills they need to defend themselves is a great way to empower families and communities.

While they do have the rare criticism here and there about the lack of a quick response to a certain situation, Cortac is generally top-rated and highly recommended by its clients. We think that it’s because, for the most part, the company has more than held up its end of the bargain to provide them the peace of mind that they need.

3. Community Active Protection (CAP)

Community Active Protection (CAP)'s Homepage

Website: https://www.capgroup.org.za 

Address: Marvel Grove, 2 Osborn Rd, Houghton Estate, Johannesburg, 2192

Contact: +27 86 122 7227

Operating Hours: Open 24 hours

Google reviews score4.5/5
Facebook reviews score 4.5/5
SouthAfricaFirm reviews score4.1/5
Total reviews5/5
Score consistency 5/5
Experience5/5
Cost5/5
Client Service3.75/5
Communication / Responsiveness3/5
Range of Security Services5/5
Personnel4/5
Response Time3/5

Pros

  • Friendly and empathetic personnel
  • Consistent communication with clients
  • Competent and helpful call center representatives
  • Focus on community involvement
  • CAP app provides on-the-go security

Cons

  • Mixed reviews on response times

CAP has its roots deeply embedded in community service, which we love. A community initiative borne out of several incidents of violence, it is now loved by many neighborhoods today for its excellence and empathy – two qualities any security team should possess.

Consistent in many client stories is the appreciation for CAP’s friendly and helpful security teams. There is anecdote after anecdote about how personnel went out of their way to help a member of the community, even if it was beyond the scope of work.

This kind of above-and-beyond attitude to service is what impresses us the most about CAP. When ordinary citizens are made to feel secure and looked after, they recognise the inherent value of their community and are empowered to also play a part in protecting it.

Another thing that CAP is known for is its seamless communication. For those whose family members are away, security staff are quick to update them on how those at home are doing.

This goes to show that CAP understands just how priceless peace of mind is. By making themselves readily available to contact and be contacted, they put clients at ease through constant reassurances.

We particularly love the CAP app, which families and individuals can install on their phones. Through the app, they can request emergency assistance in a safe and secure way from wherever they are, even if they are outside a CAP area.

In terms of booking and assistance, CAP’s call center representatives are also highly commended, which is a rarity in itself. Call center agents are notorious for providing mixed information (depending on who you are talking to), so to be recognised for their added value to the team is a big plus for us.

While there are mixed reviews on response times, it seems that these incidents were mostly one-off reports. We hope that CAP has provided the upskilling and training required for the specific teams involved, as we think that their focus on community involvement makes them a great choice.

4. SCP Security

SCP Security's Homepage

Website: https://www.scpsecurity.co.za 

Address: 44 11th St, Greymont, Johannesburg, 2195

Contact: +27 11 477 1222

Operating Hours: Open 24 hours

Google reviews score4.9/5
Facebook reviews score N/A
Total reviews2/5
Score consistency 5/5
Experience5/5
Cost5/5
Client Service4.75/5
Communication / Responsiveness5/5
Range of Security Services5/5
Personnel4/5
Response Time 5/5

Pros

  • Diverse range of security solutions for different needs
  • Incredible response time
  • Excellent onboarding process
  • Community-based approach
  • SCP emergency mobile app provides assistance anywhere
  • Emergency services include medical assistance
  • Value-added services also available

Cons

  • Some negative reviews on specific SCP officers

SCP Security is known for its extensive portfolio of security services, which we love. From residential to specialised and technical services, they really do have something for every type of client.

One of the most personal services they offer to the community is pet feeding, which we absolutely admire. For families that are intensely attached to their pets, this is a great option to consider when they go on holiday for extended periods of time.

We love that they also adopt a community-based approach. This reflects the client-centric heart of its CEO Clive Maher, who has 15 years of experience under his belt. 

According to clients, they also have an efficient onboarding process and excellent response times, which we find truly impressive. These are the core indicators of a well-oiled security team, and SCP Security seems to have proven its capabilities consistently across projects.

We also like that they partnered with other relevant organisations to deliver valuable and relevant services. They joined hands with ER24 to provide emergency medical care and Tracker to keep vehicles safely monitored – both important and valid areas of concern for any Joburg resident.

Their value-added services are also true winners in our eyes. They even do deep sanitisation, airport transfer escorts, and bodyguard services, apart from pet feeding.

We think extending their portfolio to include such complementary services increases their value to the community and to clients. By offering other unique ways to help out, SCP Security becomes an all-around and reliable support system for the neighborhood.

5. Magen Security

Magen Security's Homepage

Website: https://magensecurity.co.za 

Address: 206 Athol St, Balfour, Johannesburg, 2192

Contact: +27 86 188 8879

Operating Hours: Open 24 hours

Google reviews score4.3/5
Facebook reviews score 5/5
AfricABZ reviews score4.2/5
saYellow reviews score4.5/5
Total reviews3/5
Score consistency 4.5/5
Experience5/5
Cost5/5
Client Service4.5/5
Communication / Responsiveness5/5
Range of Security Services5/5
Personnel4/5
Response Time 4/5

Pros

  • Superb technical team
  • Competent control room staff
  • Strong cybersecurity services
  • Extra-mile service
  • Good communication
  • Affordable rates

Cons

  • One-off criticism on response time

We were pleasantly surprised to discover that Magen Security’s “behind-the-scenes” personnel are highly commended by clients. The company is known for its excellent technical team and control room staff.

The Magen Security teams are known to go the extra mile for clients, which is always a plus. They keep the client’s needs and interests at heart, and we are happy to know that they are willing to go above and beyond to provide the necessary protection.

We like that Magen has a cybersecurity team, which is a timely service in the age of cyber-attacks. Threat intelligence is one of their strong suits, and we love that they are skilled in detecting and unraveling negative campaigns and tracing data leakages, among others.

They are also known for their efficient security installations. Whether it’s CCTV, a panic system, an electric fence, or a fingerprint reader, personnel are extremely knowledgeable about each of these measures and are able to get things done quickly. 

This is something busier individuals will appreciate. Average security teams can sometimes take a bit longer to set up a system and can easily waste a good part of the day, so the fact that Magen teams can be in and out in a short span of time while ensuring a sound installation is laudable. 

Clients also love them for their excellent communication and responsiveness. In this day and age when security is always an urgent necessity, people will gravitate to companies that take their enquiries seriously enough to act quickly on them.

Finally, it must be said that Magen’s rates are relatively more affordable than its counterparts, which is incredible given the quality of its services. 

6. R Protections

Website: https://rprotections.co.za/

Address: Contact for more information

Contact: Tel: 011 056 6455 | [email protected]

Operating Hours: Open 24 Hours

Google reviews score4.8/5
Facebook reviews score N/A
AfricABZ reviews scoreN/A
saYellow reviews scoreN/A
Total reviews4.8/5
Score consistency N/A
Experience5/5
Cost5/5
Client Service4.5/5
Communication / Responsiveness5/5
Range of Security Services5/5
Personnel4/5
Response Time 4/5

Pros

  • Level 1 B-BBEE security company
  • Specialise in security guarding solutions, security system installation and maintenance services
  • Value for money
  • Customer-oriented
  • Open 24 hours

Cons

  • One complaint about slow response

R Protections is a Level 1 B-BBEE security company. They specialise in security guarding solutions, security system installation and maintenance services, to security training.

They offer their services to residential, corporate and industrial clientele, and have been doing so for more than two decades.

They have guarding services, technical security services, and security training services to give you a peace of mind when it comes to your safety and the safety of others.

Their security and guarding solutions cater to residential areas, corporate offices, retail stores, mining properties, government buildings, construction and project sites, and commercial banks.

When it comes to their technical security services, we like that they cover many bases as well. They can help you with alarm systems, perimeter beams, electric fencing, intercom systems and more.

We like that they focus on providing excellent service to their clients. This is why they make sure to deliver within the timetable and budget of the client.

All in all we think they give us the value for money, so we highly recommend them!

7. Norpam Investigation & Security

Website: https://www.norpam.co.za/

Address: Suit G3, Office Park, 11 Von Backstrom Blvd, Silver Lakes Golf Estate, 0081, South Africa

Contact: +27 87 711 0049 | 071 824 0257 | 086 415 1730 | [email protected]

Operating Hours: Open 24 hours

Google reviews score5/5
Facebook reviews score 5/5
YelloSA reviews scoreN/A
AfricABZ reviews scoreN/A
Total reviews4/5
Score consistency 4/5
Experience5/5
Cost4/5
Client Service5/5
Communication / Responsiveness5/5
Range of Security Services5/5
Personnel5/5
Response Time4/5

Pros

  • Strong confidentiality practices employed
  • Has various office branches
  • Friendly and negotiable team of professionals

Cons

  • Service rates unavailable

Norpam Investigation & Security is a well-established and trusted security company that offers its clients comprehensive and tailored investigation and security services done with utmost integrity, diligence, and professionalism at all times.

We like that their professionals are adequately background-checked to ensure that clients get to work with experts who know their way around the field and who put your interests and security at the forefront of all services done.

Furthermore, they also make use of the latest technological trends, software, and equipment to better adapt to each circumstance and job that their client asks them to handle.

Note though that their services aren’t readily rated or packaged so clients may need to schedule a consultation with them to obtain any interrelated details.

Overall, with their steadfast and proactive communications, excellent array of additional services, and highly flexible security services, we highly recommend them to clients in the area looking for reliable and holistic security services.

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