Categories > Construction
The Go-To Shops for Deck Repairs in Johannesburg
1. African Decks
Website: http://www.africandecks.co.za/
Address: 46 Bram Fischer Dr, Blairgowrie, Johannesburg, 2194, South Africa
Contact Details: +27 11 888 2638
Operating Hours: Monday – Friday 9:00 AM – 5:00 PM
Google reviews score | 4.5/5 |
Facebook reviews score | 5/5 |
Total reviews | 4.1/5 |
Score consistency | 4.5/5 |
Workmanship | 3.5/5 |
Rates | 4/5 |
Availability and efficiency | 4/5 |
Customer service | 4/5 |
Pros
- Affordable
- Well-established company with over 15 years of experience
Cons
- Focused on deck sales rather than repairs
- Inconsistent work quality
African Decks is one of the Johannesburg’s leading choices for decks and flooring. They deal mostly with custom-made wooden decks and pergolas for gardens, balconies, and barbecue areas.
Having been active for over 15 years, African Decks has an impressive list of previous clients who involved them in big commercial and private projects.
The main thing clients love about their products is they are custom-made. African Decks’ products are valued for their bespoke designs and durable quality.
We also love how they can easily be reached for a free consultation. This way, it’s easier for potential clients to communicate their concerns, expectations, and costs.
Moreover, we appreciate how African Decks’ quotes are fair and at par with market rates, which are around R 300 to R 400 per square metre.
However, take note that African Decks is more of a wooden deck supplier than a repair shop. Nonetheless, all wooden decks sold and installed by them are eligible for service repairs and maintenance.
Customers also shared with us their disappointment after a bunch of African Decks’ people attempted to fix their decks.
We’re told the company’s work quality is inconsistent because they rely on subcontractors to attend to service calls.
While we understand a company’s preference to outsource their technicians and repairmen, we hope African Decks screens each one thoroughly to assure top-end service.
2. North Side Pool Services
Website: https://www.northsidepoolservices.co.za
Address: 615 Eleventh Ave, Highlands North, Johannesburg, 2196, South Africa
Contact Details: +27 71 259 8583
Operating Hours: Monday – Friday 8:00 AM – 6:00 PM, Saturday 9:00 AM – 4:00 PM
Google reviews score | 4/5 |
Hellopeter.com reviews score | 2.7/5 |
Total reviews | 5/5 |
Score consistency | 3/5 |
Workmanship | 4/5 |
Rates | 4.5/5 |
Availability and efficiency | 4.5/5 |
Customer service | 4/5 |
Pros
- Arrives within an hour
- Offers a broad range of services
- Reasonable rates
Cons
- Does not accept residential deck repair requests
- Reports of unskilled team members
For those with wooden deck-decorated pools, North Side Pool Services can be a great option for you. They’re a fast-growing one-man pool company established around five years ago.
North Side Pool Services exclusively works on swimming pools and pool equipment. They offer a wide array of services, including pool deck repairs, water testing, sale and repair of pool pumps and equipment, and cleaning and maintenance.
The company is highly recommended for their versatility and expertise. Clients commend North Side Pool Service for their apparent how-how and patience when dealing with damaged pool decks.
Despite being situated in Pretoria, the company is well-known for its prompt service and efficient turnaround time, which is impressive considering that they cater to the whole of Gauteng.
We also like that they have affordable rates. Previous clients are impressed they got their money’s worth after scrutinising the contractors’ work.
We’re only iffy about experiences previous customers shared with us concerning North Side Pool Services’ unpredictable workmanship. We’re told the teams that were sent to work on the repairs included amateur workers.
We understand the company’s attempt to train new hires, but we think they should be supervised more closely to avoid subpar output.
3. TA Element Projects (Pty) Ltd.
Website: https://www.taelementprojects.co.za/
Address: 427 Spionkop Ave, Kya Sand, Johannesburg, 2188, South Africa
Contact Details: +27 11 676 6747
Operating Hours: Monday – Saturday 7:00 AM – 5:00 PM
Google reviews score | 5/5 |
Hellopeter.com reviews score | 5/5 |
Total reviews | 3.7/5 |
Score consistency | 4.8/5 |
Workmanship | 4.6/5 |
Rates | 4/5 |
Availability and efficiency | 4.4/5 |
Customer service | 3.7/5 |
Pros
- Longer working hours
- Large team of highly-trained contractors
Cons
- Repairs and maintains only decks they’ve sold
- Difficult to contact
Next on our list is TA Element Projects (Pty) Ltd., one of Johannesburg’s top-performing decking and cladding companies. They have over 10 years of combined experience in the field and have completed almost a hundred projects, which is impressive.
They provide installation, maintenance and repair services for composite decking, composite cladding, and vinyl flooring.
Also, the company sells decking supplies. We love that the company’s a one-stop shop for all your decking needs.
Previous customers note the superb quality of TA Element Projects (Pty) Ltd.’s products. It’s a big plus that the materials they use are durable and very easy to maintain.
Another thing we appreciate is their big team of highly-trained contractors. Because they have sufficient manpower, TA Element Projects (Pty) Ltd. is easily able to respond to service calls.
We also found it noteworthy that they have longer operating hours compared to their competitors.
In addition, their team members’ meticulous workmanship is also often complimented. Previous clients shared how they found the contractors efficient on the job.
We’re told the company’s team arrives within an hour after a same-day appointment is booked, which is commendable. On top of that, clients applaud how fast the contractors completed the repair job.
It’s too bad that TA Element Projects (Pty) Ltd. only repairs and maintains decks they sold and installed themselves.
Lastly, we’re baffled to hear how some potential clients find it difficult to reach out to the company for quotation requests and inquiries. Their customer support is supposedly strong with more than 200 representatives.
4. AV Wooden Floors
Website: https://www.avwoodenflooring.co.za/
Address: 3894 23 Izinkomo St, Olievenhoutbosch, Centurion, 0187, South Africa
Contact Details: +27 76 370 4325
Operating Hours: Monday – Friday 8:00 AM – 4:30 PM
Google reviews score | 4.6/5 |
Facebook reviews score | 5/5 |
Total reviews | 4.4/4 |
Score consistency | 4.5/5 |
Workmanship | 4/5 |
Rates | 4/5 |
Availability and efficiency | 3.7/5 |
Customer service | 3.5/5 |
Pros
- Has 10 years’ worth of experience in deck installation and repairs
- Reasonable rates
Cons
- Poor sense of urgency
- Reports of withheld refunds
AV Wooden Floors is a popular expert in wooden decks and flooring. For more than 10 years now, AV Wooden Floors has serviced Johannesburg and other cities in South Africa.
The company specialises in the supply, installation, maintenance, and repairs of wooden floors and decks.
Their contractors are experienced professionals who are often complimented for their impressive skills and commitment to the project timeline.
Another thing we like about this company is their affordable service rates. Previous clients appreciate how both their products and their services are reasonably valued.
Our concern, though, is AV Wooden Floors’ reportedly poor sense of urgency. This might be one of the cons in servicing quite a big area.
Previous clients shared how the company was late to several service appointments without prior notice.
Another thing we think AV Wooden Floors should improve is their communication with clients.
Apparently, the company can be difficult to reach out to. We’re told that oftentimes, their hotlines aren’t picked up and emails from potential customers are left unread.
There are also grievances about AV Wooden Floors’ denial to refund clients when the appointment was cancelled by the company itself. When the client tried to reach out and follow up on their money, AV Wooden Floors was apparently not responsive.
5. Nùdek
Website: https://www.nudek.co.za/home
Address: 534 Gerard Marais St, Constantia Park, Pretoria, 0010, South Africa
Contact Details: +27 71 047 4497
Operating Hours: Not available
Google reviews score | 4.5/5 |
Africabz.com reviews score | 5/5 |
Total reviews | 4.6/5 |
Score consistency | 4/5 |
Workmanship | 4.6/5 |
Rates | 4.3/5 |
Availability and efficiency | 3.8/5 |
Customer service | 4/5 |
Pros
- 20 years of experience
- Completes job requests within a few hours
Cons
- Located outside Johannesburg
- Reports on delayed service response
- Small team
Nùdek is a boutique but high-performing expert in composite decking, pergolas, privacy screens, and balustrades. Despite being a small company, Nùdek was able to thrive in business for more than 20 years now.
Over the years, they were able to build relationships with businesses and regular clients, which is an asset to their business credibility.
Nùdek provides supply, installation, maintenance, and repairs, mostly around Pretoria. However, as the company tries to branch out, they entertain service requests in nearby cities like Johannesburg too.
Take into consideration, though, that the contractors might be travelling for about an hour before they could arrive at your location.
The company’s considerable distance from Joburg might also be a big factor in scheduling deck repairs, especially if urgently needed.
This also reflects some of the minor complaints from previous clients who were disappointed by Nùdek’s delayed service response.
Thankfully, when the contractors finally start the repairs, they move fast and efficiently. Clients are satisfied with Nùdek’s guarantee to complete job orders within a few hours.
Nonetheless, Nùdek’s contractors are very skilled and capable professionals. Previous clients commend the team members for working well together and demonstrating clean workmanship.
Just note that Nùdek has a smaller team compared to others. This might hinder them from taking on more projects at a time or bigger, more complex deck repair jobs.