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Johannesburg’s 5 Best Carpet Cleaning Services Homepage

Johannesburg’s 5 Best Carpet Cleaning Services, Reviewed!

Range of Services - We picked those that either specialise in a particular carpet cleaning method, or offer a range of options and complementary services.
 
Rates - We checked to see how happy clients are with their rates, in terms of value for money.
 
Client Servicing - We let clients’ experiences speak for themselves and reveal how masterful each company is at providing great customer care, from communication to quality.

1. Carpet Cleaning Central

Carpet Cleaning Central Homepage

Website: https://www.carpetcleaningcentral.co.za/ 

Contact: +27 71 105 8977

Operating Hours: 7:00 AM-6:00 AM daily

Google reviews score4.5/5
Facebook reviews score 4.2/5
Kandua reviews score4.9/5
Clean Lab SA reviews score4.9/5
Total reviews5/5
Score consistency 4.5/5
Range of Services5/5
Rates5/5
Client Servicing4.3/5
Communication / Responsiveness4/5
Demeanour / Attitude5/5
Efficiency and Quality4/5

Pros

  • Long working hours
  • Services both residential and corporate clients
  • Same-day service
  • Free quote
  • Uses child, pet-friendly and biodegradable carpet shampoos
  • Uses deep extraction method for cleaning
  • Fair prices

Cons

  • Some reports of needing to improve consistency of quality, as well as communication

One thing we really like about Carpet Cleaning Central is that it is almost always available. In fact, they are only closed for one hour each day, which means that their services are generally accessible whenever they are needed.

Customers like them for their same-day service and amazing efficiency, despite servicing both residential and corporate clients. Many of them are happy that the team turned up within the hour they were contacted and were able to finish cleaning in a short amount of time.

They also only use child, pet-friendly and biodegradable carpet shampoos, which tells us that they are aware of and sensitive about different scenarios and preferences. We love that they use these products regardless of client type to ensure overall safety and eco-friendliness.

Carpet Cleaning Central uses the deep extraction method, which means that all non-permanent marks and stains are eliminated by the end of the cleaning. They also use industrial heavy-duty machines, which means that no inch is left unchecked.

Clients who are considering availing of their service can enjoy a free quote from the company, which allows them to compare their rates against others’. Despite the meticulous care, prices remain fair, which clients tell us they are extremely pleased about. 

2. All Total Care

All Total Care Homepage

Website: http://rugcleaningjohannesburg.com/ 

Address: 107 William Rd, Norwood, Johannesburg, 2192

Contact: +27 11 568 1327

Operating Hours: 8:00 AM-6:00 PM daily

Google reviews score 4.9/5
Facebook reviews score N.A
Total reviews2/5
Score consistency 5/5
Range of Services5/5
Rates5/5
Client Servicing5/5
Communication / Responsiveness5/5
Demeanour / Attitude5/5
Efficiency and Quality5/5

Pros

  • Open daily
  • Uses hot water extraction method, or steam cleaning
  • Services both residential and corporate clients
  • 100% guarantee on every cleaning
  • Trained technicians with years of experience
  • Quick completion time
  • Competitive pricing
  • 24/7 support

Cons

  • Method implies some extra drying time post-service

There is honestly so much to like about All Total Care. Not only are they open daily to service both residential and corporate clients, but they also offer 24/7 support, which we think is a great way to promise peace of mind and reliability.

All Total Care makes use of the hot water extraction method, or basically, steam cleaning. While this is an effective and professionally-recommended method, this implies some extra drying time post-service, which not all clients may be able to accommodate.

Quality-wise, clients speak highly of the company as they are able to provide top-calibre work efficiently. They boast of a very fast service time, which clients are surprised and pleased by, and offer a 100% guarantee on every cleaning – a true show of confidence in their offerings.

It helps that All Total Care employs trained technicians with years of experience, so those with carpets of sentimental value can rest assured that their items are in great care. They are also priced competitively, which is a great bonus given the quality of their work. 

Clients describe All Total Care’s technicians as responsive, knowledgable, courteous, and timely. And ultimately, this is really what makes the company’s offering attractive – when the people administering the service are a pleasure to deal with.

3. Carpet Genie

Carpet Genie Homepage

Website: https://carpetgenie.co.za/ 

Contact: +27 71 227 0129

Operating Hours: 8:00 AM-5:00 PM Mondays to Fridays

Google reviews score5/5
Facebook reviews score 5/5
Top 10 Place  reviews score5/5
Total reviews4/5
Score consistency 5/5
Range of Services4/5
Rates5/5
Client Servicing5/5
Communication / Responsiveness5/5
Demeanour / Attitude5/5
Efficiency and Quality5/5

Pros

  • Specialises in dry carpet cleaning
  • Carpets may be used immediately after service
  • Uses German technology 
  • Uses antibacterial products
  • Can keep away larvae and dust mites for up to 6 months
  • Vast knowledge and expertise

Cons

  • Minumum callout fee that can change from time to time
  • Closed on weekends

One thing that stands out for us when clients talk about Carpet Genie is how incredibly meticulous the team is when cleaning. Carpets always smell fresh and are spotless after service, which in itself is already great value for money.

Carpet Genie specialises in dry carpet cleaning, which means that carpets get only moist and not wet when being cleaned. We like that they use German technology through an antibacterial product that leaves carpets clean and hygienic.

The advantage of their method is that carpets are immediately available for use after cleaning, which most of their clients appreciate. At the same time, because they use an antibacterial product, clients need not worry about larvae and dust mites for 6 months – that’s peace of mind!

Clients also love the team’s vast knowledge and expertise. It is clear in the way that they conduct themselves that they truly know what they are doing, which assures clients that their items are in safe hands.

The only setback is that they do charge a minimum callout fee that can vary from time to time, so it would be best to call them ask how much it is at the moment. They are also closed on weekends, so booking ahead is important. 

Despite these, we saw that clients of Carpet Genie are immensely satisfied with the quality of their work – so much so that they have become regulars of this service.

4. AAA Carpet Cleaners

AAA Carpet Cleaners Homepage

Website: http://www.aaacarpetcleaners.co.za/ 

Address: No 6 Naudesberg Ave, Oakdene, Johannesburg South, 2190

Contact: +27 82 924 9030

Operating Hours: 8:00 AM-5:00 PM Mondays to Fridays, 8:00 AM-1:00 PM Saturdays

Google reviews score4.9/5
Facebook reviews score N/A
SA Yellow reviews score4.5/5
Total reviews3/5
Score consistency 4/5
Range of Services5/5
Rates5/5
Client Servicing5/5
Communication / Responsiveness5/5
Demeanour / Attitude5/5
Efficiency and Quality5/5

Pros

  • Services residential, corporate, and industrial clients
  • 16 years of experience
  • Uses anti-fungal and antibacterial products with fabric protection
  • Eco-friendly
  • Free quote
  • Partially open on weekends
  • Provides hands-on supervision

Cons

  • Limited reviews online

Experience is on AAA Carpet Cleaners’ side, as they have been in the industry for 16 years. For us, this alone already provides initial peace of mind for clients, as their cleaners would be experts in the field who have seen it all.

One proof of this is that they are able to service every kind of client – from residential to corporate and industrial. The fact that big businesses trust them to have their carpets cleaned is in itself a shining testimonial.

AAA Carpet Cleaners is quite selective about the products they use, which we like. The product they currently utilise is both anti-fungal and antibacterial, as well as eco-friendly, which is great news for meticulous clients or those who have certain allergies.

We think it’s great that they offer a free quote for anyone who is interested in availing their services. This makes them easily accessible to new markets, as they become a quick option for their carpet cleaning needs.

Lastly, we love that they are the only carpet cleaning company that provides hands-on supervision, which speaks volumes about the quality of their work. Having an extra set of eyes spot-check the carpets before turning over is a great method of quality control.

5. Rugman Cleaning

Rugman Cleaning Homepage

Website: https://rugman.co.za/ 

Address: Unit 20b Skyway Business Park, Cnr Freda Rd. &, C. R. Swart Dr, Strydompark, Johannesburg, 2169

Contact: +27 65 833 3092

Operating Hours: 9:30 AM-4:00 PM, Mondays to Fridays, 9:30 AM-1:00 PM Saturdays

Google reviews score 5/5
Facebook reviews score N/A
Total reviews 2/5
Score consistency 5/5
Range of Services5/5
Rates5/5
Client Servicing5/5
Communication / Responsiveness5/5
Demeanour / Attitude5/5
Efficiency and Quality5/5

Pros

  • Cleans a wide variety of carpets and rugs
  • Different techniques depending on carpet type
  • Rate calculator available online
  • Affordable prices
  • Electronic payments
  • Post-service follow-up
  • Cleaning vouchers available
  • Over 10 years of experience

Cons

  • Often hard to book 

Suffice it to say that in all aspects, Rugman’s service and work ethic are spotless.This Randburg-based carpet cleaner has over 10 years of experience, making them one of the industry’s more seasoned teams.

We like that they are able to clean an extensive range of carpets and rugs, which tells us that they are familiar with most varieties. They even employ different techniques depending on the type of item you are having cleaned, which reflects the level of care they apply in their service.

One thing unique to Rugman is their rate calculator, which we think is quite a substitute for a quotation request. Clients are invited to input the details of their item online, and the total price will be calculated based on the details they provide.

We love that it’s no ordinary calculator, either – it takes into consideration not just the size, but also how the carpet or rug was made. This is factored into their proposed rate, which many clients still find quite affordable.

Payments are also seamless and convenient, as everything is processed electronically. There is even a post-service follow-up call, which we find impressive – they are the first carpet cleaner we’ve encountered that does this, so they get top marks from us.

Finally, for the budget-conscious or first-time client, they offer cleaning vouchers that promise great value for money. We think this is a good way to be introduced to the Rugman experience  – which, we’re pretty sure, will end up in customer loyalty.

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